Who we are
Rooted Hospitality (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurants, use our website, or interact with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Reservation details and dining preferences
- Payment information (processed securely through third-party payment processors)
- Special dietary requirements or accessibility needs
- Feedback and communication with our staff
Automatically Collected Information
When you visit our website or use our services, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location information (with your consent)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process reservations and provide dining services
- Communicate about your reservation or dining experience
- Send promotional materials and updates (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, reservation systems, marketing platforms)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of our business
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Object to processing of your information
- Data portability
To exercise these rights, please contact us using the information below.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
Contact Information
If you have questions about this Privacy Policy, please contact us:
Rooted Hospitality [Address] Georgetown, TX Email: [email address] Phone: [phone number]
State-Specific Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it’s used, and the right to request deletion of personal information.
Texas Residents
We comply with applicable Texas privacy laws and regulations.